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Bar and RestaurantTradewinds Hotel
Room in boutique hotel

Tradewinds Hotel

Stephen

Tradewinds Hotel

2 guests
Studio
1 bed
1 private bath
2 guests
Studio
1 bed
1 private bath
HOME HIGHLIGHTS
Self check-inYou can easily check in with the doorman.
PoolThis is one of few homes in this area that has this feature.

My place is close to public transport, parks, restaurants, bars and shopping. You’ll love my place because of the views, the location, and the ambiance. My place is good for couples, solo adventurers, business travelers, families (with kids), and big groups.

Amenities

Free parking on premises
Cable TV
Wireless Internet
Gym
Pool
Dryer

Sleeping arrangements

Common spaces
1 super king bed

House Rules

No smoking
Not suitable for pets
No parties or events
Check-in is anytime after 2PM
Check out by 11AM
Self check-in with building staff

Availability

2 Reviews

Holly User Profile
Holly
July 2017
Really really wanted to love this hotel. The renovation is fantastic and aesthetically the hotel is beautiful. But apart from that the hotel fell short in many areas. Albeit small issues ( no iPod dock, mini bar food not stocked because they had run out of some of the items, key…
Stephen User Profile
Response from Stephen:
Dear Holly Thank you for the feedback. Please accept my apologies that things did not go as planned. With many new initiatives in place following our complete refurbishment it would appear we still have some teething issues to sort through. We only have this group for 3 days each year. I am unsure if we will secure the business again next year or accept the booking if they wish to return however if we do we will certainly place restrictions on access around the property and inform the teams again that poor language and inappropriate behaviour will not be tolerated. There are a few items I can clarify: •The bedside clock has a USB port so guests can plug in charging cords. We believe this accommodates all charges and will remain a use for many years to come. Trying to future proof the room a little. •Once aware of the bad behaviour I went straight upstairs and informed the coach and manager that the young men on the corridor were disrupting other guests and not behaving appropriately and they need to address this now otherwise I will have to ask that room to leave. I watched them go over and ask them to move back into their room and they did. •The impact of the noise from the terrace is not acceptable and any future groups will be informed and asked to move on if they impact our other guests. •I have spoken to the Executive Housekeeper and stressed the importance of keeping enough stock on hand for mini bar and also restocking rooms correctly. Holly again my apologies for the inconvenience you experienced during your stay. We will work hard to ensure these issues do not occur again. Your experience is not typical of a stay with us and well short of the standards we strive to deliver to every guest. If you elect to give us another chance to impress please do not hesitate to contact me and I will personally handle your booking. Yours sincerely Stephen
July 2017
Jon User Profile
Jon
March 2017
Check that the hotel renovations have been completed as many facilities were not available and much of the hotel is a building site. The room is recently renovated and very good.

Hosted by Stephen

Joined in August 2016
Stephen User Profile
2 Reviews
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