Marcelo and his wife were by far the best host I've encountered ever since my wife introduced me to airbnb. I booked his place at the last minute (same day) due to an unscheduled overnight layover at RAF Mildenhall. The base have two taxis authorized to do business on the base, so imagine those two taxi cabs attempting to service 59 people. It was a total chaos with every one of frustrated at the situation...they were all overbooked and overworked. I kept pushing back my estimated arrival time at Marcelo's place due to the unavailability of taxi cabs. Marcelo felt the frustration in our conversations and without hesitation offered to come pick me up. He gave me his car's description and within 25 mins he was parked in front of the location I gave him...accompanied by his wife. His place was exactly as described, simple, clean, cozy, comfy bed, scenic neighborhood, quite, and simply awesome.
I had an early flight to catch so I immediately started calling taxi cabs to arrange a 5:00am pick up (with Marcelo's assistance), they all had same thing to say and I quote "oh we don't work that early" unquote. Marcelo again offered to give me a ride back RAF Mildenhall. I was really taken aback as to the genuine kindness I was receiving from a person I just met. He really wanted to make sure I was comfortable coz I was exhausted from traveling all day and needed to rest. I've met some kind hearted people but I put Marcelo and his wife at the top of that totem pole. And yes he took me back to RAF Mildenhall 5:00am the following morning. I'll definitely stay with Marcelo and his wife again...without a pint of hesitation, he's really a God sent host for travelers.