Are you aware you booked with Air BNB and not a hotel? Your expectation seems to be somewhat high for what you paid for. If you managed to get accommodation for 5 people at the same price at a hotel, I highly recommend you take up that offer.
Your issues with towels, beddings, kitchen, bathroom etc. are probably based on your expectation of a hotel – which we are not! What we have provided matches the pictures and description on the site. All bedding/towels are refreshed after each visit and I hardly would call them old or smelly, nor has anyone complained about such things. Will also look at ranch slider and key box requiring CRC.
We have had more than 100 people stay in our property over the past 10 months and no one has had any issues with the quality of bedding, towel, cutlery etc.
Wellington is a cold place and we have provided heaters, have installed a HRV system, and have never had complains about this before either.
Regarding driving down the motorway and the roadworks, not sure what you expected from us on this. You do realise we don’t control the road, the layout, traffic or any roadworks. Most people are sensible to work out their route of travel and travel time, I recommend you invest in map applications that can help you with this. Our location is very close to Petone and CBD (both to and return trips), but again I can’t alter our location so please do your own research before you book.
As for noise, I am unsure what you mean. We live upstairs and have always kept noise to a minimum. We are located far away from roads, so street noise couldn’t be an issue. I did ask one of your guests if our dog walking about was an issue, she replied “not at all”. We have sheep on the property which walk about and call out, but you should have been well aware of their presence by reading our advert description and seeing the pictures.
I wish you safe travels on your future journey, and suggest you do your research on places you want to stay at.