HIGHLIGHT: Infinity sky pool areaHIGHLIGHT: View of KL city skyline (KLCC) from infinity sky pool
F4 ~15mins walk to KLCC Twin Tower 15分钟步行到双峰塔
Hosted by Pei Yee & Chiah Leung
Pei Yee & Chiah Leung is the host.
8 guests
2 bedrooms
5 beds
1 bath
8 guests
2 bedrooms
5 beds
1 bath
You won’t be charged yet

★Visit my profile to view more unit listings (accommodation up to 8 persons): https://www.airbnb.com/users/65883795/listings

★Infinity sky pool on top floor (51st) with scenic view of KLCC Twin Tower & KL Tower

★Prime city centre location

★5 minutes walk to Monorail & LRT (access to KLCC, Pavilion Shopping Mall, & Starhill Gallery)

★5 minutes walk to Quill City Mall & FREE city tour bus

★FREE WiFi & access to facilities

★Complimentary parking access

★Self-check in and check out

The space

★★★★IF FULL★★★★★
If this unit listing is full or unable to be booked for your preferred dates, do check out these unit listings. They are essentially the same type of unit, with standardized offerings.
F2: https://www.airbnb.com/rooms/15795634
F4: https://www.airbnb.com/rooms/15924020

You may also visit my profile to view more unit listings (accommodation up to 10 persons):
https://www.airbnb.com/users/65883795/listings

★★★★★Whole residence suite unit★★★★★
• 2 bedrooms & 1 bathroom, with common space and kitchen
• Fully air-conditioned
• 1100 sq ft

★★★★★Sleeping arrangements★★★★★
• 2 Queen-sized beds (1st bedroom)
• 1 King-sized bed (1st bedroom)
• 2 additional moveable single beds*
• Recommended for up to 8 pax

★★★★★Additional moveable single beds★★★★★
• For 6 persons and below, if usage of moveable single bed(s) is desired, additional charge of RM30 per single bed per night is applied.
• For 7 persons and above, moveable single bed(s) will be included free of charge.

★★★★★Kitchen★★★★★
• Cooking utensils and cutleries such as pots, pans, microwave oven, plates, cups, and fork and spoon.
• Cooking ingredients such as salt, pepper, and cooking oil, are NOT provided. Please bring or buy your own if you intend to cook.

★★★★★Toiletries and towels provided★★★★★
• Shampoo, conditioner, and body soap, and towels are provided.
• Toothpaste and toothbrush are NOT provided.
• When booking, do accurately indicate number of persons so sufficient towels can be provided.
• We do not provide change of towels. You may use the washing machine to clean the towels.

★★★★★Other amenities★★★★★
• Flat screen TV equipped with Internet Protocol Television (IPTV)
• Washing machine with dryer function
• Laundry detergent and fabric softener
• Fridge with freezer
• Kettle
• Microwave oven
• Toaster
• Iron and ironing board
• Hair dryer

★★★★★Additional cleaning / change of linens / extra towels★★★★★
• As we operate independently from any hotel management, we do not provide daily cleaning services, change of linens, or extra towels.
• Should you request for these services during your stay, the additional charges that apply are as follows (subject to availability).
• Full cleaning (includes change of linens and towels) = RM88
• Cleaning & change of towels (no change of linens) = RM58
• Additional towels = RM5 per towel

Guest access
★★★★★FREE access to infinity sky pool on Sky Deck★★★★★
• 38-metre long and borderless pool
• Stunning, unobstructed, panoramic views of KL city, including KLCC and KL Tower
• Operating hours: 7:00AM to 11:00PM
• Operating hours of infinity sky pool begin at 8:30AM on Mondays, Wednesdays, and Fridays, due to scheduled cleaning

★★★★★Other FREE facilities★★★★★
• Children’s wading pool
• Reading room
• Gym

★★★★★Food and beverage★★★★★
• Cafe il Viso at lobby level (open daily from 7AM to 9PM)
• Tangerine rooftop sky dining restaurant on Sky Deck level (open daily from 7AM - 11AM // 11AM to 330PM // 530PM to 1030PM)

★★★★★Complimentary parking access card for ONE (1) car★★★★★
• Ample visitor parking spaces available (levels 3 and 3A)
• The unit location's parking also uses parking ticket system – payment before exit can be made via the autopay located at the hotel’s lobby.

Guest access

★★★★★FREE access to infinity sky pool on Sky Deck★★★★★
• 38-metre long and borderless pool
• Stunning, unobstructed, panoramic views of KL city, including KLCC and KL Tower
• Operating hours: 7:00AM to 11:00PM
• Operating hours of infinity sky pool begin at 8:30AM on Mondays, Wednesdays, and Fridays, due to scheduled cleaning

★★★★★Other FREE facilities★★★★★
• Children’s wading pool
• Reading room
• Gym

★★★★★Food and beverage★★★★★
• Cafe il Viso at lobby level (open daily from 7AM to 9PM)
• Tangerine rooftop sky dining restaurant on Sky Deck level (open daily from 7AM - 11AM // 11AM to 330PM // 530PM to 1030PM)

★★★★★Complimentary parking access card for ONE (1) car★★★★★
• Ample visitor parking spaces available (levels 3 and 3A)
• The unit location's parking also uses parking ticket system – payment before exit can be made via the autopay located at the hotel’s lobby.

Interaction with guests

★For your convenience, we practice a self-service check in and check out system.
• Nearing the dates of your confirmed booking, we will send a PDF file, containing step-by-step guide on self-service check in and check out, and other relevant information, to your Airbnb-listed e-mail address.
• Do specify if you prefer a different e-mail address to receive the PDF guide.

★Listed in order, there are three persons that can be contacted in the case of any emergency. We are reachable via phone call, text messaging, or indicated messaging platform. Our contact details will be made known to you after your booking has been confirmed.
1) Pei Yee (host)
2) Anna (co-host)
3) Isabel (co-host)

★Phone call is preferred only for any issue or emergency that requires immediate attention.

★For less urgent matters, do contact us via Airbnb’s messaging system, and we will respond to you within 24 hours.

Other things to note

★The exact address of this unit location is as follows.
The FACE Platinum Suites,
1020, Jalan Sultan Ismail,
Bukit Bintang,
50250 Wilayah Persekutuan Kuala Lumpur.

★Do view the “Locations” tab of this unit listing’s description after booking to get detailed information about how to get to the unit location from the airport, amongst other things.

★Do request for a parking spot in advance when booking, and not during check-in.
• Failure to do so before your trip starts may result in additional cost being charged for a parking access card (subject to availability), or resorting to taking parking tickets, during your trip.
• For additional parking access card, a charge of RM20 per night is levied (subject to availability).
• Only ONE (1) complimentary parking access card is provided for each individual booking.
• Additional parking access cards can be requested, but are subject to availability. An extra fee of RM20 per night is charged for each additional parking access card.
• Park at your own risk – we are not responsible for any damage to items or persons.


Business travel
This listing has essential business travel amenities.

Amenities
Internet
Free parking on premise
Wireless Internet
Elevator in Building

Sleeping arrangements
Bedroom 1
2 queen beds
Bedroom 2
1 king bed
Common spaces
2 single beds, 1 couch

House Rules
No smoking
Not suitable for pets
No parties or events
Check in is anytime after 3PM
Check out by 12PM (noon)
Self check-in with lockbox

As this unit is located in a hotel plus serviced residence, please be mindful and respectful of the other guests. The following are rules that are necessary to follow whilst staying in this unit’s premises. As such, please read and only place a reservation if you accept and agree to them.

★Standard check in time is 3PM, and standard check out time is 12PM (noon).
• Late check in, or early check out is definitely possible. Do let us know if you will be checking in late, or checking out early, to allow us to plan in advance.
• Do note that we do not provide luggage storage services. As such, a viable alternative is to store your luggage with the hotel’s concierge; do note that a fee may be charged for this service (~RM30).

★Please do not negotiate for early check in, or late check out. You need to agree to this condition BEFORE booking.
• Strictly no early check in before 3PM, or late check out past 12PM, is allowed. Do make a booking, or submit an alteration request, for an additional night, if you’d like to check in early or check out late.

★Do indicate exact number of persons when making the booking.
• This includes indicating accurately whether persons staying are adults, children, or infants.
• This enables us to provide sufficient towels, among other amenities, and avoid violating terms and conditions.

★Please do not misplace the lift access card or door key.
• You will be charged an amount of RM200 for each lost lift access card, and RM50 for each lost door key (claimable from the security deposit).

★Smoking is strictly prohibited in the apartment unit, and within the unit location’s non-smoking premises.
• Penalty of RM100 (claimable from the security deposit) is imposed upon offenders.

★Do note that we operate independently from the hotel management. As such, please understand that 24-hour concierge services, daily cleaning, and room service are not provided.

★Do keep the main entrance locked at all times, especially if you head out of the unit.

★Do turn off all the lights, air-conditioners, and other electrical appliances when not using, or when leaving the unit.

★Do keep the unit as clean as possible.

★All in all, do treat this unit as though your own, and do respect the guests of this hotel plus serviced residence as though you would your neighbours.

*DISCLAIMER*
We take no responsibility in the event of death or injury, or loss or damage of personal property, of any of the guests renting the property. The person who placed the reservation is 100% responsible of himself and for his group.


Cancellations

47 Reviews

Accuracy
Communication
Cleanliness
Location
Check In
Value
Greg User Profile
May 2017
This place is amazing, a genuine 5 star suite. Huge, clean comfortable beds and a very well appointed kitchen/living room area. Everything you need is supplied, even power adaptors and toiletries. The infinity pool on the roof is amazing and better than I expected. I wish I could stay longer than one night. Book early because these places are very popular.

Mark User Profile
April 2017
Great apartment, which we rented for 3 weeks. We were a group of 3, and this was a perfect size. The infinity pool is, of course, the absolute highlight of this place. The room is very large and certainly more than comfortable for 3 people. The place is in a great location, around 10-15min from KL towers and 5 mins to the nearest mall / big supermarket. It was clean when we arrived and the owners are very responsive to any issues/complaints. It was very nice for them to be so quick at replying. The reception concierge downstairs is happy to help with post and printing. Similarly, the place is easy to get to with Uber/Grab. We’d highly recommend this place. It was a great stay and we thoroughly enjoyed it.

Kayleigh User Profile
March 2017
Great apartment, fantastic building with amazing views from the top deck with infinity pool and great location near the Petronas towers and KL tower. I would highly recommend staying in this lovely place. Really good value for money and helpful hosts. The concierge staff were welcoming and friendly. We had an unforgettable experience here!

Deran User Profile
September 2017
Awesome Place

Martini User Profile
September 2017
Our stay here as a family of six ( 4 adults and 2 children) was excellent. Everything we needed was in the suite. The staff in the lobby are very professional, friendly and helpful. The infinity pool was awesome! Do not forget to read all the instructions before you check-in and check-out. It was a breeze holiday for us. Will definitely come back to The Faces Platinum Suite!

Sergio User Profile
September 2017
It is an amazing place to stay.

Joanne User Profile
August 2017
Great spot in KL! Best roof top pool in the city. Modern comfy, cool, apartment. great value. Would stay here again for sure!

Kuala Lumpur, MalaysiaJoined in April 2016
Pei Yee & Chiah Leung User Profile
Hello! Thank you for considering hifromhappyholiday :) www.airbnb.com/c/peiyeec6 Get RM105 off for your first Airbnb trip! By clicking the link above and register. We aim to provide top-quality homestay experience at strategic locations within Kuala Lumpur, at an affordab…
Languages: Bahasa Malaysia, English, 中文
Response rate: 100%
Response time: within an hour

About the home

When you stay in an Airbnb, you’re staying in someone’s home.


This is Pei Yee & Chiah Leung’s place.
Pei Yee & Chiah Leung
Anna helps host.
Anna

The neighbourhood

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