Hi Kathy, thank you for review. We were very sorry to hear that your stay was anything but great. We really do our best to make our home great for each and every one choosing to stay with us.
You are absolutely right that we did not leave you bread and fruit (although not stated anywhere, only in a welcome note we left by mistake, we try our utmost best to make all of our guests feel most welcome in our beautiful home) but in this case we were late and were not able to buy you fresh bread and fruit. Nonetheless we did leave juice, coffee, tea, sugar, salt, pepper, spices, cooking oil, chips, corn flakes, etc. Again, not obligatory nor stated in our Airbnb page but just as a courtesy to our guests.
Regarding the beach chairs. Because it was raining a lot we did not leave them outside, but if you would have asked we for sure would have given them to you without any problem. Just like we went and bought brand new board games because you asked for them. We never stated online that we have games nor chairs but whatever we have we are willing to make available and sometimes even buy brand new ones.
But most of all we’re very sorry to read your warning about our surveillance cameras and your assumption of being watched real time. We send you a message reminding you that we had security cameras only because we got a notification of activity in the back of the property where normally nobody hangs out. As good home owners who worry about the safety of our guests we immediately looked at the notification (checking for unknown intruders or anything abnormal) only to be unpleasantly surprised by your son (doing something resembling) peeing on our property and in doing so flashing his private parts on camera. It was out of dignity and respect for your son, we send you a message reminding you that we have cameras. It makes no sense for us to notify you of “spying” on you. And it’s only for this back camera the notification is enabled because no one is ever there. We have only 3 outside cameras, non inside the house, just for a bit of security that’s it.
We hope our reply to your review may somehow give you assurance that we did not spy on you and only have your best interest and safety at heart.