In my three years as a Super Host with Airbnb I have never had to write a bad review on a guest until Oleg. He came without any prior reviews but because my past experience with Ukranianians has been that they were very neat and clean I accepted his request. The opposite could not have been more true of Oleg and his family. I spent 2 full days cleaning the house after they left. They destroyed two sheet sets, broke items in the house, put a chair from the living room outside on the patio and left it in the rain so it must be replaced, broke a handle on a window and claimed they did not do it and a comforter, towels and pillows are missing completely. They contacted me constantly with complaints but when someone was immediately dispatched to address their complaint they did not accept the advice or service. They complained there were roaches in the house but when I immediately sent the bug man over to spray with a human/pet safe, no odor spray they would no let him spray. They ran the air conditioner full blast with all the doors and windows wide open. They were told on several occasions that in Florida, especially with the amount of rain we were receiving, you must keep everything closed or bugs will come in the house. Even with everything wide open, they only had one bug they had killed and after two days of cleaning the mess they left I did not come across one bug in the house. They never mentioned noisy neighbors, but in checking with the other neighbors in the neighborhood that live full time no one else heard anything. I did find several beer bottles and beer cans in the bathroom so I suspect if anyone was getting drunk and noisy it was Oleg. My feeling and the feeling of the bug man and another person I sent to address the window was that Oleg was trying to get me to refund money to him. His comments are patently untrue and I would caution anyone letting him stay at their property.