How to ruin your vacation!
1.Communication with IstriaSun was the worst! Their answer were almost inexistent!During the stay need to call for ages until someone picked up the phone!
When I told them if I could book the house, and the system would not allow me to book that many people, "Isabela" told me to book anyway, when we arrive at the house the old man got mad, saying that we were "too many"(one 4 year old girl, that the agency knew about and agree, when Called them
they said they haven't! I told them to check all the exchange message, they told me it was going to take them a lot of time and we should find a solution with the old guy! U am sure the solution was suppose to be money, outside Airbnb!
2.Communication with the host-Impossible!an old guy speaking just Croatian! We couldn't understand anything not even (SENSITIVE CONTENTS HIDDEN) translate helped!
3.Direction were given wrong, they are wrong in the advertisement(it takes you straight on the beach)!
4.There is a house rule book in the apartment but not in the advertisement! In the home book rule, after 10 o'clock not even showers were allowed! When we sited outside to smoke a cigarette at the table, no noise done!he came, pushed my sister in law ",got in the house to show us the house rules!
5.The gas was coming from a gas cylinder, got empty(we barely used it) never been refilled!
6. Internet,we were told is broken, we asked a girl he brought there(his niece, not sure) that talked English but was never there, she was surprised we weren't given the password for it!
He threatened us to call the police when we went to see them, as he was saying we were staying there without paying even if we showed him, we had another place booked in that village! This was the worst experience ever with Airbnb!PS.When I said I will call Airbnb for assistance they guy at the agency told me not to, cause they will just delay the check in!Terrible, terrible,terrible! I got nightmares after all that experience!