Inaemi was the WORST guest I have ever had. Right from the beginning the problems started. She changed the number of days of the reservation to less days. She took weeks to answer messages concerning her reservation. At her request I booked her an airport transfer which she canceled two hours before she was due to arrive, (which left me $85 dollars out of pocket) because she decided to use Uber instead. She ARRIVED on checkin day with TWO EXTRA GUESTS and assumed that would be ok. I scrambled to get another bed made up for her and her group and she showed no appreciation or even thought it could be any kind of problem. She did not change her reservation, I had to request a number of guest change from 1 person to 3 people and she finally agreed to it. Once she arrived, she expected her 8 suitcases to be brought up to her room. Out of kindness they were brought to her room and she showed absolutely no appreciation. We had persistent complaints about mosquitos and she demanded that Raid be brought up to her room (even though there are mosquito nets on all of the windows and doors and she was instructed to keep the screens closed). They are Due to the fact that she was so rude and complained frivolously so much, we were not inclined to jump to her attention. There was an genuine issue with water which was a very simple fix. She put dirty saucepans back in the kitchen cupboard. She accused us of running off with the key. Completely absurd. After staying two days she demanded a full refund. I would not recommend Inaemi to any host. I would not wish her on anyone. She has a complete disregard for the rules of Airbnb and goes out of her way to find problems to complain about. She should not be allowed as a member on Airbnb. It saddens me to have had to experience such an awful guest as in my many years of hosting on Airbnb I have not known the likes of Inaemi. Had she used the transport company she asked me to book for her she would have ad no issues finding the location. It is very easy to find and no one has even had an issue finding us before. The Mosquito netting is very effective if you keep it closed. If you leave the doors and windows wide open with the screens open, mosquitos will enter!! I have the full support of the Airbnb team behind me as they recognize that Inaemi is problematic and so so rude.