The place is conveniently located. However, communication when conflicts arise can be difficult.The hostess attempted to unilaterally change the terms of the agreement in the middle of our stay. A couple of friends stopped by to drop off drinks before meeting us at a restaurant. The hostess immediately messaged me notifying me that we were to never have guests under any circumstance. I reviewed the limitations in the listing and confirmed with her that I had not violated any of them. My guests had only come by to have dinner at the restaurant and to spend time with my son. We did not party, we were not loud, they did not spend the night. We were also told that the apartment was for tourism only and that we were not expected to be in the apartment much. This is despite the fact that it was a month and a half rental. When clarifying questions of expectations and desires were asked she ended the conversation abruptly by simply saying "Good night."
This left us in a state of uncertainty for a couple of days and in a lonely position(which is scary when you are a single mother in a country where you do not speak the language fluently). The hostess was unwilling to discuss the matter, so I had to reach out to customer service for guidance and to start looking for a new place. I was hopeful that we could amicably part ways. After their intervention, she reversed her demands and customer service informed us that we were obligated to stay. She then also made a statement that indicated that she had some how been wronged because I spoke with customer service. It was something to the effect that I had taken matter to the "fullest extent."
Despite the reversal, the damage for us was already done. We remained for the subsequent 30 days, or so, feeling very unwelcome and uncomfortable. I did not have guests again (except for once for my son to say goodbye) because I was very uncomfortable. This issue colored the rest of our stay in Sevilla. To ease the stress, I changed our travel plans a bit and included excursions to Portugal (which were not in our budget).
As mentioned, we stayed for a month and a half. Breakfast was provided the first night with muffins, plantain, coffee, milk and ham to last a week. After this point nothing was received.
Outside of these issues there were minor, resolvable matters that were mostly addressed. Overall, the place has the potential to be very enjoyable. Communication, however, is a significant factor that impeded enjoyment for us. The hostess suggested that my lack of Spanish language skills was to blame. The language barrier was not a factor. I had three friends who spoke fluent Spanish as a first language interpreting the messages. They were all following the messages and felt as uncomfortable as I did.