Safayeth, thanks for your feedback. Unfortunately none of these issues were brought up previously, during your reservation, or thereafter. The A/C was set specifically as you requested to your schedule and your room is provided with an additional fan, you also had free rein to set it as you checked-in, yet you requested an additional blanket because you were cold. At the time of check in I went over the check-in and check-out times. You told me that would be perfect as you usually leave at 7am, I even offered to hold your bags here until your departing flight. I'm glad you thought I was OK :) as my goal was to make you feel as welcomed as possible, being I was rarely home. I'm concerned what in the neighborhood "did not look safe to you" The times I was able to be home with you. You always mentioned how great the accommodations where and how comfortable you were. What I did find a little disturbing is when I was briefly there while you were there in the kitchen and saw you use a glass and put it right back in the cupboard. Just to be safe they were all put through the dishwasher again when you check out.
I see that you privately left remarks to add a mirror inside the room. Please note the house has 8 available mirrors, 4 of which are full length wall mirrors. and 3 that are movable.
Also "did not pick up my call on first time every time. But he reached me back" I'm glad you were able to get my replies even though I may have been unavailable at the time of your call. I do try to return every call that does come in.
Again, thanks for pointing out all of the issues YOU have experienced here in the shared space, I do understand I can't please everyone, sometimes It just requires a little common sense.