Guest left this inaccurate, outrageous review because we had to enforce house rules of not allowing her large shedding dogs to stay inside the house. I offered to board the dogs at my place or let them stay in the patio area outback so that she could stay at my place without problem. She declined and started looking for other places to stay that would allow her shedding dogs immediately. She secured another place to stay before she left my place. She later demanded a refund which was declined by Airbnb per their policy for same day cancellation. I did state if she canceled this reservation I would try to re-rent the house and if it rents she would get that money. The house did not rent due to such short notice due to her same day cancellattion. She is mad that I did not change my house rules for her and mad that Airbnb enforced their cancellation policy. Both of which were acknowledged by her and agreed to BEFORE being allowed to rent my property.
This review is just not accurate of our place… of course we change sheets between guest stays and even have extra clean sheets in each room closet if needed, the rooms do not have an odor, the back patio area is half in the sun and half in the shade, she got a refund on the cleaning fee immediately by Airbnb when she cancelled the reservation and so forth… All this from somebody who was only in the house maybe 20 minutes. SHEESH!
Read all of the other reviews to see true reviews of our place. Our place is great, very clean, well taken care of and liked by our guests as evident by our many 5 star reviews and excellent guest comments. The pictures of our house are accurate and shows exactly the house and furniture as it is. We are super hosts and take pride in this house and ensuring a quality stay.