ACE RESIDENCES is proud to present ACE@SERAYA. This is a serviced suite and we look forward to your reservations. Our building is newly furnished and we only started operations at 1st April 2017. We are conveniently located along Haig Road, off East Coast
ACE@SERAYA, under the Ace Residence’s Homes is a newly furnished (as of Apr 2017), located in the EAST serviced apartment at Seraya Lane off Haig Road.
The apartment takes inspiration from the cosy and homely theme and is fitted with modern conveniences to ensure you never feel too far from home.
This apartment studio partment with ensuite bathroom It is a cosy 430sq ft. It is fully equipped and has high speed 1Gbps internet and 36 channels of cable tv . A full living and dining area is available for a small family of 3 to get together.
Pictures professionally taken by staff so what you see is what you'll get.
Guests will be provided with bath towels, more than 36 TV channels, high speed wifi and complimentary housekeeping is provided on Mon and Friday. Weekends and public holidays are excluded and schedule is subject to change without notice. Housekeeping starts on the second day after check in and will follow the schedule of Monday and Friday only.
To all common areas including pool
Interaction with guests
ACE RESIDENCE’S HOMES (ACE@SERAYA)
We will try to be there for your check-in at the property. In many instances I may not be able to be present in person. However, I will give you prior notice with instructions on how to check-in. No worries, I've never left any of my guests stranded.
This is usually how I interact with my guests:
1. Email - before arrival
2. Mobile text - before and on arrival
3. Phone - for any urgent issues
4. For all matters before and during your stay at Ace @Seraya, Ace Manor and Ace Suites, please contact our Manager, April at +(PHONE NUMBER HIDDEN). We will respond between 9am to 9pm on Monday to Friday. On Saturday and Sunday, we will respond only to emergencies and urgent matters
关于Ace @Seraya入住之前和期间的所有事宜,请联系我们的经理,APRIL,电话为+(PHONE NUMBER HIDDEN) 我们将在周一至周五上午9点至晚上9点回应 星期六和星期日,我们将只对紧急情况和紧急事项作出回应
Thank you for your understanding
While I'm continuously trying to improve the way I host guests, it is important for you to know that I DO NOT provide the following:
1. Room service.
2. Daily housekeeping
3. 24-hour helpdesk (I will try to respond to all your problems and resolve them but I may not be available at all times).
Our interaction with guest are mostly through email and or text. We are always around should you need us ONLY in real emergencies! We treasure our evening and weekend times with our family and we hope you can understand.h
Other things to note
ACE RESIDENCE’s HOMES are independently operated by individual owner. It is a private unit for vacation and therefore does not need to check in at a counter. Essentials like soap, shampoo, toilet paper, and towels are provided on your arrival. The essentials will not be replenished unless you opt for housekeeping which comes at an extra charge of SGD $15 per session. However, you can buy these essentials and other toiletries at the supermarket just 5 minutes’ walk away.
I will try to be there for your check-in at the property. In many instances I may not be able to be present in person. However, I will give you prior notice with instructions on how to check-in.
Other things to note
- Be punctual. Our time is as precious as yours
- Be green. Turn off light, fan, air-conditioner, water and others electrical items when not in use
- Be clean and tidy. Clean after yourself (i.e. wash plates and cups after use) and if you have moved the mattresses or furniture during your stay please remember to place it back in its original state
- Be honest. Leave what belongs to the apartment (i.e. electrical appliances, pillows, towels etc)
- Be respectful. Let's be friends and exchange words of kindness. And treat the unit like your home
OTHER IMPORTANT THINGS TO NOTE:
- NO smoking or drug abuse in the unit (you are allowed to smoke outside the building as there are smoke detectors in the unit)
- NO pets allowed as adorable or quiet as they may be
- NO permanent decorations in the unit, remove items when is done
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Ace Residences SG, a professional service apartment management company is founded in 2010 by Anthony.
We have a portfolio of 23 fully furnished apartments in Singapore and another 50 more in Manila, Philippines ( Ace Residences Manila). In the pipeline is another 30 units in KL, Malaysia. Our vision is to be a global brand with more than 1000 units by the end of 2018.
With multiple partners, we will strive to be the best service provider across all regions with F&B, aesthetics, medical and tourism packages with discounts offered to Ace Residences guests. Tuned in for more details on our media launch.
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