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Entire serviced flat

Spectacular condo in peaceful Area

Mathieu User Profile
Mathieu

Spectacular condo in peaceful Area

4 guests
2 bedrooms
3 beds
2 baths
4 guests
2 bedrooms
3 beds
2 baths
HOME HIGHLIGHTS
Hot tubThis is one of few homes in this area that has this feature.

At Coco Beach Rentals, we go the extra mile to make your stay with us the perfect experience, so you can feel just like home. Our concierge service, welcome kit and the extra care our whole team puts in every detail will make your visit to México something to remember.

This is a fantastic condo located in El Cielo, a guarded gate community, in a private and nice complex of 18 exclusive apartments. It is only a 5 min drive to the beach and only 15 min drive from the center of Playa del Carmen.

Amenities

Air Conditioning
Dryer
Essentials
Iron
Laptop friendly workspace
TV

Sleeping arrangements

Bedroom 1
1 super king bed
Bedroom 2
2 double beds

House Rules

No smoking
Not suitable for pets
No parties or events
Check-in time is 2PM - 8PM
Check out by 11AM

Accessibility

Step-free access to the home’s entrance
Step-free access to the bedroom

Availability

2 Reviews

Venus User Profile
Venus
August 2017
.
Mathieu User Profile
Response from Mathieu:
*Please find the English version bellow* Gracias Venus por tu comentario. Sentimos que hayas tenido una tan mala experencia, pero es importante dejar comentarios veraz, y no mentiras que pueden confundir nuestros futuros huesped. Es importante que sepan que la informacion dejada por Venus no es correcta, y que el nivel de nuestros servicios fue como siempre excellente. Pueden comprobar la veracidad de esta informacion con las 230 evaluaciones dejadas por nuestros huespedes. Venus dejo estos tipos de comentarios debido al hecho que el uso de la electricidad que hizo ha sido inapropiado. Le hemos tenido que cobrar un monto al final de su estancia, bastante elevado. Algo que suele pasar muy pocas veces . Recuerdo a todos que es muy importante leer las reglas de la casa, ya que este punto esta claramente estipulado. Para contestar a los comentarios de Venus, las fotos se realizaron hace 3 meses por un fotografo oficial de AirBnB, y el departamento se limpio 24 horas antes de su llegada. Estuvimos esperando mas de 45 min el huesped a su alojamoento, teniendo siempre contacto con ellos en (Hidden by Airbnb) . Si desean hacer uso de los servicios de un taxista, este os cobrara un maximode de 75 pesos para ir hasta el centro de Playa del Carmen, pero como lo estipula nuestro Venus, es un datos que no puede saber, ya que se ha venido en coche. Esta experiencia con AirBnB ha sido la primera de Venus, y ha sido muy desagradable para nuestros equipo. Maltrato nuestro personal, y dejo el departamento en mal estado. No deseo a ningun anfitrion que tengan la misma experiencia que hemos tenido con este huesped, que, ha primera vista, no ha entendido la filosofia de AirBnB. Thank you Venus for your comment. We feel sorry that you have had such a bad experience, but it is important to leave truthful comments, on AirBnB, and not lies that may confuse our future guests. It is important to know that the information left by Venus is not correct, and that the level of our services was as excellent as always. It’s possible to check the veracity of this information with the 230 evaluations left by our guests. Venus left these types of comments due to the fact that she used the electricity inappropriately. And the bill at the end of her stay has been quiet high. Something that generally never happen. I remind everyone that it is very important to read the rules of the house, as this point is clearly stipulated. To respond to the comments of Venus, the photos were made 3 months ago by an official AirBnB photographer, and the apartment was cleaned 24 hours before her arrival. We have been waiting for her more than 45 min at her lodging, always keeping contact with them through (Hidden by Airbnb) . In case that you would need to use the services of a taxi driver, it would be charge a maximum of 75 pesos to go to the center of Playa del Carmen, but as stipulated by our guest Venus, she couldn’t know this data, since she came with her own car. This experience with AirBnB has been the first of Venus, and has been very unpleasant for all our team. she mistreat our staff, and leave the apartment in poor condition. I do not wish any host to have the same experience that we had with this host, who, at first glance, has not understood the philosophy of AirBnB.
August 2017
Alejandra User Profile
Alejandra
April 2017
Es un lugar muy tranquilo, cómodo y amplio. Apto para ir con la familia. Geraldine y Mathieu siempre fueron buenos anfitriones.

This host has 260 reviews for other properties.

View other reviews

Hosted by Mathieu

Playa del Carmen, MexicoJoined in December 2013
Mathieu User Profile
263 Reviews
Playa del Carmen
Response rate: 100%
Response time: within an hour
Always communicate through AirbnbTo protect your payment, never transfer money or communicate outside of the Airbnb website or app.

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