Many thanks for your review, it was lovely to have you stay with us.
We very much appreciate your feedback as this gives us an opportunity to continuously strive and improve customer satisfaction.
With regard to the stairs, we do make this clear on the specifications of the advert, in addition, it is mentioned on the house rules that there are three sets of stairs to the property.
Internet - unfortunately we do not have high speed internet access in the area due to its rural location, and we are eagerly awaiting such.
With regard to the bed, the bases are standard here, and we have them in all our houses. We have noted your comments about the mattress and already purchased a high quality hotel topper which has been placed on the bed.