Great check-in experience
100% of recent guests gave this home’s check-in process a 5-star rating.
4 recent guests have said that this home was sparkling clean.
3 Bed/Pool Home Located Minutes From Downtown!
Free parking on premises
Check-in is anytime after 2PM and check out by 10AM
Overall we were pretty disappointed with our stay. The pictures for the house are clearly professional pictures and don't show the true condition of the house. The pool deck is in disrepair with the top layer peeling off, the umbrella is literally disintegrating, the BBQ would NE…
Response from Destination Havasu:
Thank you for all the feedback. We do encourage all guests to call with any issues. We have am emergency line available 24/7. Alot of these issues could have been addressed immediately for you and your group. We have been managing Vacation Rentals in Lake Havasu for 18 years and this house has had great reviews. We take all feedback very seriously and will look into all your concerns. Destination Havasu and the owners of this home are very aware of the Kool decking issues. Unfortunately until our weather started to cool down not much could be done. The owners are having the decking repaired next month. The umbrella stand is also wearing and will be replaced. We were unaware there was a BBQ issue and will have the maintenance department look into the heating issue. We provide paper towels, toilet paper, laundry soap, fabric softener, dish soap, hand soap and BBQ propane. We will be reviewing the towels and sheets as well. We have had great guest reviews on this property we apologize your stay was not what you expected.
Here at Destination Havasu Vacation Rentals we understand what makes a vacation home right for our guests. We make it our business to find vacation rentals of the highest standard that go above and beyond our guest's expectations. By providing the finest in vacation rentals we ca…
Response rate: 80%
Response time: within an hour
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