EC108- 6 Bedroom Contemporary Villa With Pool Deck
Free parking on premises
Check-in is anytime after 4PM and check out by 10AM
We were excited to leave the Midwest and enjoy time in Florida. The property advertised a 6 bedroom home with many amenities including a beautiful outdoor space with working pool and hot tub. However this major amenity was not fulfilled as advertised and despite us paying the ext…
Response from Jeeves:
Hi Airbnb guests, sadly when the issue was brought to our attention we immediately sent out a pool technician to resolve the issue and it was corrected. The pool was heated as was the spa and the temperature was measured quite frequently. Unfortunately this guest was verbally abusive to our employees on many occasions even when speaking with the owner of Jeeves, Sharon who did offer her compensation by refunding in total the pool heat for their stay and still the offensiveness continued from this guest. Rest assured that we at Jeeves will always go above and beyond to assist our guests in every way.
Jeeves offer luxury Florida rentals in Reunion.
Languages: English, Español, Português
Response rate: 69%
Response time: within a day
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