Check yourself in with the lockbox.
Nice private apartment into our passive and ecological family house. 20 min walk from Ottignies train station (then 20 minutes to Brussel), 7 km from Louvain-La-Neuve, bus stop just next the house.
Laptop friendly workspace
1 sofa bed
No smoking, parties, or events
Check-in is anytime after 6PM and check out by 11AM
Self check-in with lockbox
My hosts demonstrated the more greediness and avidity when I have to cancel my booking due to the death of my mother before my arrival, and they refunded my the clean fees.
Response from Eulalie - Vincent:
Dear Pierre-Gilles, We hereby like to express, once again, our sincere condolences for your loss. The refund you received is automatically generated by Airbnb. When a reservation is cancelled the same day, according to the rules you agreed when you did the reservation, there is a 50% refund. Once again we didn't do it deliberately and we're open to a full refund but we would appreciate a more balanced message and rating from your side since you're upset following a bad robot action not ours. Sincerely yours, Vincent
Response rate: 70%
Response time: within a few hours
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