When I inquired on the room, this owner responded once to acknowledge the reservation. I immediately wrote back to confirm payment details and NEVER heard from him again until I emailed him the week we were to arrive for check in instructions, no response. Wrote back again asking if my emails were being received? The owner wrote back with lock box number and unit number., that's it! Haven't heard from him since.
We travel frequently and have rented several vacation rentals. I have never wrote a negative review until now. We have NEVER been treated like this by anyone. The main reason we rented this room and paid more for it was because of the location and it included bikes which we planned to use as our main transportation in Mission Beach. We paid $367 a night compared to others who paid $150 to $250 a night. One bike was old and broken. The other two barely function. When we reached out to ask what could be done, we never heard back from the owner and there was no phone number anywhere to reach him. The fact we did not have operating bikes hindered what we had planned for our Labor Day vacation.
The place was surfaced cleaned however, blinds, fans lamps and wall art had layers of dust. The kitchen dish sponge was so old we washed dishes with paper towels. Kitchen was well stocked but no spatula to flip eggs with.
The bed was comfortable but the pillows appeared to be very old and flat. Towels were clean and smelled good but one of the blankets we wanted to use to prop up the pillows had what appeared to be a large old blood stain that didn't wash out.
When we checked in the guest Next to us told us he met the owner the night before and that he bragged to him about how much he was renting his place for.
The owner ignored our requests regarding the bikes. All he had to do was respond and acknowledge our concerns, we are reasonable people. Instead he took the money and we've never heard from him again to date.
We would go back to this property but would NOT rent from this owner again!! We met other owners of other units within this same property who were very nice with a reasonable price and functioning bikes!