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Westwood Residence - Grand Studio Suit Unique Home

Riz User Profile
Riz

Westwood Residence - Grand Studio Suit Unique Home

4 guests
Studio
1 bed
1 bath
4 guests
Studio
1 bed
1 bath

This Furnished studio home is in the vicinity of Majestic city Galle Road - Colombo 04, Just 2 Minutes away from bus halts & 5 minutes away from the train station. All Shops, Restaurants are nearby. Popular Street Food to SPA's are our neighbors.. This Ground floor apartment is installed with teak wooden Attic, flooring & Roofing with mix of tiling to give a Urban feel with a small vertical garden in progress.

Amenities

Kitchen
Wireless Internet
Hair dryer
Shampoo
Laptop friendly workspace
Cable TV

Sleeping arrangements

Common spaces
1 super king bed, 1 double bed, 1 bunk bed, 1 couch, 1 floor mattress

House Rules

No pets
Check-in time is flexible
Check out by 12PM (noon)

Availability

10 Reviews

Accuracy
Communication
Cleanliness
Location
Check-in
Value
Tanya User Profile
Tanya
November 2017
The pictures doesn't match at all. There's no safety. The entrance to the property (a narrow alley) is like a dump yard. When I mentioned this to Rizwan he said he had spoken to the neighbours but I don't think they have taken any notice.
Riz User Profile
Response from Riz:
Dear Tanya, thanks for your response, but I understand your frustration regarding not being able to stay in Westwood. which I believe was your own personal issues rather than blaming it on the place, if you were being honest and telling the truth to me the host, you were alone and your son was also worried to keep you alone. Regarding your concerns, first before I address them. You never stayed in my place and you didn’t stay anywhere but in a hotel... the pictures are all 100% real and from my place, why should I use anyone else’s pics to host my place, though I don’t have reviews guests have stayed with me and they know this, this place is very safe as this is in a private lane with well mannered people living there, this lane is opposite the Colombo 4 police station and has 24 hour operating restaurant on the lane top and gate to the lane as well so what else can you expect in terms of security. This home is surrounded by high walls too, yes I agree on one thing the road is a ten feet road and not very wide but a vehicle can easily move without any issues, at the same time in a central location like col4 you will not find any lanes wider than 10 - 15 feet... about the lane not being clean and me speaking to the neighbors about it, I don’t recall any conversation in regard to this since you never came across it and you were in the vehicle, anywa I myself told you regarding the renovation which was taking place and there were some building material stuff which was also removed same night.... to conclude this, I know the reason regarding your above review and I believe even Airbnb is aware on this as well I would respect and would have accepted this if you did stay at Westwood and reviewed the place. but the reason for this review is because you didn’t get a full refund on you cancellation, which was after your booked dates and the dates were never released until your check out dates also passed which no one else could book... I did keep mentioning regarding this to you, but with all this I still was reasonable and told Airbnb to return 50% of your payment going against my cancellation policy as well which I had all authority to hold to the entire payment if I wanted too.. anywa I appreciate your feedback but it is very disappointing seeing this review due to your personal issue and being dishonest regarding the place. Thank you
November 2017
Soni User Profile
Soni
May 2018
The place is okay. It’s just that we were very annoyed with the cockroaches and insects. Though the house is exactly how it seems in the picture but for me the stay was a disappointment!
Riz User Profile
Response from Riz:
My apologies regarding your disappointment Soni I have taken necessary action to look into the issues and sorted everything out...extremely sorry about the shortcomings again..
May 2018
Amelia User Profile
Amelia
April 2018
A large, comfortable bed, hot shower and quiet studio was what we needed to start our trip in Sri Lanka and that’s what Rizwan’s place was. He kindly picked us up from the airport in the early hours of the morning for a small extra fee and checked in to make sure everything was f…
Riz User Profile
Response from Riz:
Thanks Amelia for your lovely words, hope you had great holiday in Sri Lanka..
April 2018
Michelle User Profile
Michelle
March 2018
I can’t say enough good things about this place. Bathroom meets Western standards, comfortable bed, pillows, and couch. Just 3 minuets walk to Majestic Shopping Center. 24 hour restaurant next door, and tons of shops in walking distance.
Riz User Profile
Response from Riz:
Thanks a lot Michelle, Glad you enjoyed your stay at my place. i wish you all the very best in your future plans.
March 2018
Yke User Profile
Yke
February 2018
The place could be made ok but the hosting is very bad. I mentioned a couple of problems like the shower having cold water only, 3 lamps not working, the airco being in the wrong room. He starts defending things and saying that these are "not a problem" (!). And only after a lot…
Riz User Profile
Response from Riz:
Dear Yke, Your feedback is extremely valuable for the improvement of the place and I'm sorry your stay was not up-to expectation. I want to reply to this officially and clearing out the concerns for all, maintenance and updating of my place is a continues process which i follow, I added a new attic (this added extra space and redesigned the place too) the aircon is a 24000BTU and is more than the required capacity, this being a studio apartment with no separate rooms the aircon is more than sufficient to cool the entire place in few minutes and you even mentioned you didn't use the aircon but you tend to complain which i don't understand how and why. some issues arise unexpected and can only be fixed if informed by the guest, i want to point this out for the lamps you mentioned, only one had got burnt during your stay and if you informed me i would have replaced it (since a bulb getting burnt is uninformed and was working before i checked you in), other than that the other 2 lamps were touch enabled and both are still working. Regarding the Hot water shower, it is installed and you used it as well, which you fail to mention or conveniently ignored. You damaged a item in the wash room (which was beyond repair) and it is not available to purchase easily, lots of scrapes in the living room and when cleaning I noticed lots of ladies hair all over the place(i don't have a issue but you told me you were alone), I didn't make any of this a issue or bring it up. other than the wash room damage which was beyond repair and needed replacement. i know this is the reason you gave me a negative review. in-case if the damage was repairable i wouldn't have brought this up too. I cant recall ever saying "not a problem" since you rarely communicated with me and you mentioned i do something after lot of pressure which is untrue because you didn't pressure me at all and i didn't make drastic changes under any circumstance. Anyway i value everything you mentioned and will try to improve further and make a better host...thank you again for staying at my place and would love to welcome you again.
February 2018
Alessio User Profile
Alessio
February 2018
He’s a great host .
Riz User Profile
Response from Riz:
Thanks Alessio... It was a pleasure to host you..
February 2018
Sabah User Profile
Sabah
February 2018
Amazing :)
Riz User Profile
Response from Riz:
Thanks Sabah, would gladly welcome you anytime...
February 2018

Hosted by Riz

Dehiwala-Mount Lavinia, Sri LankaJoined in April 2017
Riz User Profile
10 Reviews
Hi Im Riz - A young Individual in my late 20's born and lived in Colombo and im well connected with many places in and around Sri Lanka, I love to travel and have been doing it every time im free, so I will definitely be helpful if you wanna go places around colombo or out of co…
Languages: English
Response rate: 100%
Response time: within an hour
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