Hi, Luc, thank you for your review, and I'm really sorry for any inconvenience. However, I should mention some points here. About renovation, I rented this place and the landlord is in charge of the renovation, not me. I uploaded real images of the bathroom and kitchen you could consider their conditions by their images before booking the apartment, nothing was different. About the laundry room, as I explained you in the private message in Canada more than 90 percent of the buildings have public laundry rooms and their locations are not in the control of the tenants. The laundry room is a public place, I cannot clean up a public place, even though the laundry and dryer machines are clean and working properly. I always try to give a good service to my guests and all of my guests were satisfied with my services and my apartment and they gave me the review of 5 of 5 except you. Honestly, you complained about some issues that they were not in my control. Thank you for your review again and have a good one.