Great check-in experience
95% of recent guests gave this home’s check-in process a 5-star rating.
100% of recent guests gave this home’s location a 5-star rating.
Check yourself in with the smartlock.
The NY Suite is the top floor apartment (up 2 sets of stairs). It features 2 bedrooms, a full kitchen, marble bathroom with tub, and a large loft-like living room. The NY Suite has a Fullsize / Double bed in each bedroom.
Laptop friendly workspace
1 double bed
1 double bed
Not safe or suitable for children (0-12) and pets - It is located on the 3rd floor and it is our best wish to avoid any accident such as falling from stairs and window.
No smoking, parties, or events
Check-in is anytime after 3PM and check out by 11AM
Self check-in with smart lock
Terrible experience. Noisy radiators and pipes throughout the property, kept us awake. Host didnt resolve and we had to end up leaving the property half way through a business trip which had to be interrupted. It also isn’t an exclusive use property, it’s a floor on a shared hous…
Response from KaKyung:
Joe reported an issue - we were unclear on exactly what it was We do appreciate when guests let us know of any problems We wanted to come see what the problem was and what we could do to fix it Joe refused this and refused to discuss it He wanted to stay and not pay We want all our guests to have a great stay here - In the end we decided the best we could do to make Joe happy was to give him a full refund for every night he stayed here and any nights he did not - a full refund of everything We did go into the apartment to check for problems - the only thing we found was a noise similar to a small fan that lasted 1 and half minute To be safe we also did maintenance of our system including cleaning, replacing parts & changing settings
I'm on your side when you trust me that I'm here to help you.
Languages: English, 한국어
Response rate: 100%
Response time: within an hour
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