I hope you had a great stay but I am disappointed to see that you only gave us 3-stars and based your review by comparing this condo to a bigger, nicer condo which you stayed in. We have many bigger, nicer condos located closer to the heart of the city but you booked this unit. I’m sorry if you failed to read the description where it clearly states “500 SF condo, 20 minutes from grocery stores and the heart of gulf shores.” The amount that you paid ($84/night) is a great value for this condo. If you ever have an issue, let us know and we will get it resolved immediately. We were not informed about any issue. We were informed about the remote and had a new one to you immediately. I’m unsure why you would mention “reprogramming the remote yourself” as when we arrived to deliver and reprogram the remote, you told us “I’m sun burn and will be inside all day so I can reprogram it.” I apologize that the condo was further out than you expected but the address, map, and description are accurate.