They are definitely not recommendable as guests. They do not have references on Airbnb as experienced travelers as they claim.
On the contrary we have had very good comments as hosts on the platform.
It is not true that they did not have air conditioning during their stay, in the apartment there are TWO A/C; one of them, located in the social area, was damaged by them due to misuse (the costs of its repair were under our expenses). In addition, they left many damages in the apartment that are already being repaired.
The rent prices are established with Airbnb according to the market, but this guests secretly negotiated another apartment external to the platform, and they wanted the money back, after they had already stayed a month on our property. This was not allowed by Airbnb. It was obviously a scam.
Even so, we accepted the platform's recommendation not to collect compensation, despite the fact that the guests did not fulfill the initial agreement.
By last, they always maintained an offensive treatment with us and with our property, as they continue to do so in their comments.
Definitely not recommended as guests.