Interaction with guests
Arrivals are from 3 p.m to 7 p.m (bookings between 7 p.m and 8 p.m aditional supplement 25 €, between 8-9pm 50€ ).After 9 p.m we don’t receive guests. The key delivery will take place at our offices, placed in the street Merce Rodoreda nº1 Local 5B Roses.
Apartments are revised by direction, people of the office will not go with guests to the apartment.
the tourist tax will be paid in cash.
The deposit 250€ is fully mandatory and carried out a pre-authorization with card.
Payment of the cleaning is required in all rooms.
Sheets and towels are not supported, the price is 10 € for sheets, 5€ towels, par person and stay, and we have to know previously if you need to rent it .
Complaints about cleaning will be accepted the arrival day, only before 7 pm.
The check-out of the apartments will be before 10 am and the keys will be returned to our offices