ElevatorThis is one of few homes in this area that has this feature.
Olivia's home is a beautifully styled one bedroom apartment. It sits above the hustle and bustle of London and has the luxury of not being over looked - but seeing across London and seeing the beautiful sunsets every night.
Laptop friendly workspace
1 king bed
Not suitable for pets
No parties or events
Check-in time is 4PM - 12AM (midnight)
Check out by 11AM
Step-free access to the home’s entrance
Step-free access to the bedroom
Very cozy home and location is convenient too as the shopping center is only 5 mins walk. We enjoyed our stay here
Very nice place, well located few moments from the station and with a lot of places to go close. The apartment is very cozy and clean, with a awesome bathroom. Thanks a lot.
出现问题反馈处理过慢 有天晚上十点没有热水 一直到第二天早上才有热水 反馈发邮件处理一直没有正面回应处理 联系五六个邮件才勉强找人中午一点多来看 一整天行程都被打乱了 退房预约了九点半 等到九点五十二才来 影响去机场时间 房间主人用品杂乱多 放到各个地方都是 没有足够空间存放个人物品 许多细节设计不够人性化 比如浴室没有放浴巾衣服的地方等等
Response from Under The Doormat:
Thank you for your feedback, we appriciate the opportunity to improve our service. The hot water in many homes is available during the mornings and evenings but in apartment blocks is often not instant late at night. We did explain this in response to the emails sent and then we sent a team member to inspect the boiler which had no problems at all. The hot water functioned totally normally for a London home and attendance from our team with unnecessary. Our homes are people's personal abodes, this means there is personality and homely items around. This is clear from our descriptions and photos of the home. There is adequate hanging space in the wardrobe and shelf space in the bedroom and bathroom for guests items, especially for a short stay such as yours. We gave instrucions for a self check out over the phone which were ignored by yourselves which would have meant you could have left whenever you wanted to, this was due to a delay in our schedule which was unavoidable. However, we apologise if this lead to a delay for you. The bathroom has a heated towel rail for towel storage and the home was cleaned to an accredited standard before your stay by our professional cleaners. Please do let us know if there is anything else we can assist you with following your stay.
We are Under The Doormat. When you love travelling, it’s often the little surprises that make it special. Like finding that friendly coffee shop off the beaten track, visiting a local artisan market, or stumbling across a fabulous restaurant not listed in the guidebook. …
Languages: English, Español, Français, Nederlands, Português, Ελληνικά
Response rate: 100%
Response time: within a few hours
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