Great location100% of recent guests gave this home’s location a 5-star rating.
Great check-in experience100% of recent guests gave this home’s check-in process a 5-star rating.
With access to Tahoe Donner’s 5-star amenities, and your choice of great ski slopes, this 5BR/2BA vacation rental provides the perfect resting place after a fun-filled day in the mountains. Sleeps 12.
Free parking on premises
Laptop friendly workspace
No parties or events
Check-in is anytime after 3PM
Check out by 10AM
Overall, we are pretty satisfied with our stay. The place is great for the number of people that we had (12) and the property is close to a grocery store for quick grocery runs. Guest service was also great. TurnKey was also always available for any needs that the guest may have…
Response from TurnKey:
Hi Ryninta, Thank you so much for the review and helpful feedback! We are happy to hear that you had an overall good stay and also received great service from us. Please know that we will follow up with our Housekeeping Team about the chlorine issue, and we certainly apologize for that inconvenience. We will look into some better lighting options for the living room, as well. Also, our 24/7 guest hotline is always available to call with any issues that may come up, so just let us know next time if you need anything. By the way, you were perfect guests, and we are hopeful to hear from you again! -The TurnKey VR Team
This is an awesome cabin! There was more than enough room for ten individuals to sleep. Two queens downstairs and one had a tv. One queen upstairs, and two bunk beds upstairs. The pictures and description were pretty accurate. Everything was clean and tidy for us. They didn't pro…
Response from TurnKey:
Thank you for taking the time to write this review and provide us such helpful feedback! It is fantastic to hear that you enjoyed your stay and found our cabin to be roomy and clean while really taking advantage of the central location too. We are also happy to hear that our 24/7 support staff was able to quickly assist with that wifi information when you called. Regarding the hot water issue in the bathrooms, we will have one our maintenance teams go by to check if there may be a better setting for the hot water heater. Also, you mentioned our request that guests run the dishwasher or start a load of towels prior to leaving. This is simply a suggestion of ours to help the cleaning staff cut down on their time in between guests checking out and others arriving on the same day, but is definitely not required of guests. The sooner our crews can thoroughly clean each property, the better the possibility that we can offer everyone early check-ins and late check-outs. You were great guests, and we appreciate you taking such good care of our home. Hopefully we'll be able to host you again next time! -Bob & The TurnKey VR Team
Wonderful house that can easily fit in 12 people. We had lots of fun at the house. Convenient to the ski resorts, groceries, and gas. Lovely hot pot. I would recommend the house to any family or group of friends.
Response rate: 100%
Response time: within an hour
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