Brent, I’m sorry to hear about your 3 star stay. The location of the apartment is in a Duplex steps away from main street in the heart of the village of Williamsville. The duplex is located on the property of a business and we use the parking of the business. During business hours (typically only during the day) if parking is not available there is public parking or off street parking available within walking distance. I apologize about the hair dryer, that was the first time I was informed about it, but I could not do anything since I wasn’t informed until your review. I always send information the day of on how to get it in since it’s only a simple lock box with a code and check was at the agreed time of 3PM, if there was a specific on why you needed the information earlier I would have done so. Assumptions that I would have never sent anything are not true since I responded back to you every time in a timely manner.