Sparkling clean2 recent guests have said that this home was sparkling clean.
No expense was spared to finish and furnish this high-end 3BR, 3.5BA townhome. Discerning travelers will love the location, luxurious guest suites, and the expansive downtown view from the 900 sq foot rooftop deck.
Free parking on premises
No parties or events
Check-in is anytime after 3PM
Check out by 10AM
Had a great time at this clean and stylish house. Each bedroom super comfortable and enjoyed view from rooftop wrapped in the comfy blankets. I little hard for Uber drivers to find back entrance to house. Short walk to the Gulch.
We had several issues with getting the code to get into the house and didn't get WiFi until the second night, but the actual house itself was beautiful!
Response from TurnKey:
Thank you for taking the time to leave this feedback. We are so sorry if you encountered problems receiving your keycode and for not being able to reach us quickly for assistance with that. Unfortunately, we did encounter an unexpected spike in call volume on our support line when you were trying to call; however, we absolutely understand your frustration and agree that it is unacceptable if you were not able to speak with one of our staff right away. Here at TurnKey, it truly is our highest priority to offer the most helpful and convenient guest experience possible, and it sounds like we fell short of that with you. Please be assured that since your stay, we have added several new team members who are all waiting to answer guests' calls 24 hours-a-day and make sure their concerns are addressed promptly and handled professionally. It is great to hear that you think our home is beautiful and thanks so much for taking care of it as if it were you own! If there is anything else we can still do for you, please reach out anytime and let us know. -Bob & The TurnKey VR Team
Response rate: 100%
Response time: within an hour
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