Private and luxurious, this spacious 5BR/5BA Paradise Valley home has a sprawling backyard with pool, hot tub, and covered dining area. Local artwork adds color throughout. Sleeps 12.
Free parking on premises
No parties or events
Check-in is anytime after 3PM
Check out by 10AM
Mixed experience with this house. It’s spacious and nice yard. However, the unheated pool was completely unusable because too cold and only cleaned once per week. Hot tub controls hard to find and use. Overall the house isn’t well equipped for Airbnb. No usable sound system to co…
Response from Carey:
Hi Barry, Thank you for taking the time to post this review. We would like to sincerely apologize for any inconvenience you experienced and can also understand your frustration with the issues you encountered during your stay. Please be assured our local Field Operations Team is following up on everything you have mentioned and will make sure each issue is addressed. Here at TurnKey, your feedback is highly valued, and we try our best to make things right in any way we can so that our guests know that our priority is their ultimate satisfaction. Hopefully the compensation we offered for these inconveniences helped. Thanks again for bringing these important issues to light, as it is feedback like this that really makes a difference in how we move forward in offering the best service we possibly can to our guests and in keeping our properties in perfect shape. If there is anything else we can do for you, please reach out anytime on our 24/7 guest hotline and let us know. -The TurnKey VR Team
Response rate: 100%
Response time: within an hour
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