Well, what an interesting review. Why is it when some people can't do as they want, then they "lie" about the circumstances. So sad!! Please read "reviews by owner" for details. I am going to respond to these people's very negative review even though I would prefer not to.
Yes, we live on the property in our own apartment. We don't go into the house unless we absolutely need to. We don't have a daily maid like in the hotels, so I go in to sweep, make beds, empty trash, clean sinks etc. when needed. Our place is spotless. Private homes don't have enough towels and sheets to change every day. I did put clean towels in when needed but the guests never asked for anything. If it were me and that was important, I would ask!!
I am very upset about the comments about Josh. He takes care of our beautiful property, he takes care of all security and he drives for many of our guests (very inexpensive). He rarely has a drink and has never done any sort of drugs. (These guests drank continually!! They had cases of alcohol and beer. Probably why their perspective of everything is clouded.) Josh is not rude and disrespectful unless that is the way he is treated. He takes care of our pool and it is always crystal clear unless Josh just put chlorine in the water.
The golf carts are definitely a bonus for our guests. I don't know of any other villa that provides them for the guests. We used the golf carts "once" in 6 days due to a golf tournament.
Carts are not licensed for the main roads and they wanted to take them to visit their friends and family and to shop.
Another exaggeration.. the police were on the road "one" morning so they had to walk across the street to the beach. They could have also easily got a drive for $2.50 each.
Can't believe they said they didn't use the A/C's. Another fabrication. They "did" use the A/C's and it was so cold in their rooms, they slept under blankets.
Also, they failed to mention how much trouble and "expense" they caused us with the plugging of the toilets by putting food in them and using tons of toilet paper.
One last thing. They didn't pay $3000 to stay here. They paid $150 us per couple per night for this beautiful house. Can't find a cheap hotel room for that amount.
Ok, enough of the defense. It is depressing. We are very proud people and have spent 30 years renting to tourists. Our place in known for being one of the nicest in the area. Don't let these negative people steer you in the wrong direction. We have been told by many guests that this was the best trip they ever took. Feel free to ask me any questions you want...I have no reason to not answer honestly.
Pat & Josh