I’ve never been rude with anyone , but you put me on test! Maybe you thought I was your babysitter, and for this reason you contacted me every day, asking me a billion things, often without any apparent reason. You weren’t able to use the Tv (and you logged out Netflix), or the washer, and I explained you how to use them. You had problems with the shower, and I sent you immediately someone to help you. You asked me to go to the supermarket to buy you stuff, cos they were to heavy for you and in your opinion I should have provided them to you. Unfortunately I was in Milan, and since you weren’t able to find the two supermarkets close to the apartment on your own, I sent you the addresses, but it wasn’t enough. You asked me for a bike, cos “it is usual to have a bike in this kind of place”. After all of this things, you say that there is just a sofa-bed (which is extremely clear in the announcement), and that the closer supermarkets are 2 km far from the flat? Are you serious? It’s a pity for me to say this, but I think you strongly deserve it: you had been the worst guest ever, and I hope not to see you again. But I gave you 5 stars, so you should be happy! Kind regards!