This guest's claim about trying to extract more money of them is not true. My quote to her was in this message on 9 July was "..Your charge will be, the standard as with other guests, £46 per guest per night for 3 nights + a one time £10 cleaning fee." Then I believe due to some foreign exchange fault the Airbnb site quoted her £32 per guest per night. I tried to make an adjustment to her fee and after some haggling on her part, this was her message to me on 13 July "..In light of this we are happy to split the difference between what we were charged and your standard rate. We understand that this will mean we will pay a further £70." My response to her was "But I will not charge you £70. £45 should suffice in view of what happened." And that was the adjustment amount that she paid in the end. Above all I am glad that for such a small amount Lynne and her group had an amazing stay.