Stay 2 nights or longer and get an EXTRA NIGHT FREE! Offer good January through March 2017 (excludes holiday periods). Email us your desired dates to receive the special offer (subject to availability).
Extra people No Charge
Cleaning Fee £215
Security Deposit £391
Weekly Discount: 14%
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Check in is anytime after 5PM
Check out by 11AM
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The location was nice, but the pictures and description were misleading. The dock was underwater and unsafe, and the canoe full of water. We paid a lot of money to have river access, s this was very disappointing. We also had to clean/sweep the outside when we arrived which wa…
Response from Star:
Hi Linda, Thanks for taking the time to post a review; we're so glad to hear you enjoyed the house. I spoke to you on the phone regarding your concerns, but I wanted to reiterate what we discussed as I obviously didn't go into enough detail in explaining how the river levels are influenced. The river rises/falls depending on weather conditions and the amount of rain we receive. We can't control the weather or river conditions that causes the water to rise above the level of the dock. Generally, the Russian River is inaccessible to all watercraft starting in the fall season. Just as one wouldn't expect to see snow and plan to ski in Tahoe in August, one wouldn't expect to get in the river in the Fall/Winter season. The Fall season also means there is an increase in leaves. While we clean the decks and outdoor areas prior to guest arrival, they won't be completely devoid of leaves and debris especially during the Fall season as leaves and debris will continually drop in such a forested area. Feel free to contact us if you have any other questions we can help with. We hope to see you again soon.
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