Thank you for your review. I appreciate you taking the time out of your busy day, to express your thoughts and feelings.
During your introductory tour of the suite and going over where everything was located, I did mention that you could move any thing around, provided you put things back where you moved them from upon your departure. This information about moving things around is listed under the explanation section of the house rules on my Airbnb web site ( Section 5, "if you move any furniture return it at the end of your stay"). In the purple bedroom there is a detailed copy of the house rules, in the orange binder on the desk. Thank for your constructive criticism. Will move the recycling trash can into the kitchen.
I want you to know that I wouldn't have been upset if you moved the recycling trash can into the kitchen, and wish you would have expressed your concern directly to me at the time that you felt uncomfortable with its location, rather than under the review section on the public profile. On my Airbnb site one of the first introductory statements under my profile, is my goal to provide a 5 star experience for my guest. That the guest should let me know any special arrangements that would make their stay more comfortable.
In reference to your feelings that the basement did not provide enough natural light for you, and you found it difficult to be in the basement with little natural light, raising the shades on all three windows, might have helped ameliorate the negative effects you felt. I am sorry that you experienced those feelings.
So far as crossing over from one side of the basement to the other side and you found it frustrating to move back and forth over the landing, I understand your concern. If I was the builder of the house, I would not have had that landing built the way it was.
When you booked the suite in the beginning of June, the only time you would have gone over the other side would have been to wash clothes. So yes you do step up from the kitchen, go over a 36' landing, step down to the other side where the washer and dryer are located.
( picture of the steps and landing are labeled under the picture section.)
In retrospect, your reservations in the beginning of June there was no media/theater room available for guest. I was hoping to have the electrical and other issues finished by the time you arrived in August. I was so happy that I could offer your family a space to order a pizza, watch a movie, or play a game of pool. The room was not built to be a recreations room. It was built with movie theater standards to optimize sound distortion. Therefore preventing the sounds from leaving the room, or being heard in the bedrooms when people in the suite are sleeping. The doors to the media/theater room are two solid core doors back to back, making a perfect seal with the frame to minimize sound leakage. The media room was built with sound proofing insulation and resilient channels in the ceilings. Three sheets of drywall in the ceilings and surrounding walls to minimize sound distortion and sound proofing. The components of the HV/AC systems duct work, which transports air warmed or cooled by the system, normally made out of lightweight aluminum was not used. A flexible duct system was used to prevent noise from traveling from one room to another. Duct work acts as a path, that sound travels along, creating noise. There are no recessed lights or holes in the ceiling to prevent the escape of sound. The fabric wrapped acoustical panels on the walls behind the surround sound speakers, were custom built to minimize sound distortion. The 12" Velodyne WI-Q 12" 450 W Wireless subwoofer sits on top of its own sound treatment box. The room is totally dark similar to the movies, which have no windows which can negatively affect your visual performances. Windows are poor at impeding outside noises from disturbing your theater experience. The room was built and strategically selected, to best foster a high quality home theater performance.
Lastly, In your review you mention it would be nice to have had an outdoor space for recreation. There is a tranquil space in the gated back yard behind the house. The gates are kept locked to prevent deer from eating the flowers in the garden. There are pictures of the inside of the gazebo overlooking the waterfall, and the beautiful Japanese Maple trees. There is a Teak table for six along with ceiling fan, lights, and electrical outlets. There is also a Traeger Pro Series Select Grill, which offers the cooking versatility of a conventional oven, with the delicious wood-fired flavor of an outdoor barbecue. The grill is located on the brick patio far enough away from the gazebo, whereby the smoke does not interfere with enjoying the outdoors. The gazebo is my favorite room in my home. The backyard was available by appointment, and I'm sorry you were not able to enjoy the serenity of the waterfall. Perhaps what I need to do is have some type of a form or calendar with available times, that the guest can have private access to the garden and gazebo.
Thank you once again for the feedback, I appreciate your thoughts and feelings, and will take what you have said under consideration.
Hope you have a safe trip back to Wisconsin.
Blessings to you and your family.