Sparkling clean5 recent guests have said that this home was sparkling clean.
Savonarola Terrace è un delizioso appartamento nel centro di Firenze adatto a coppie giovani che vogliono trascorrere un bel soggiorno nella meravigliosa Firenze, il suo terrazzo spaziosissimo vi accoglierà rendendo ancora più piacevole il tutto.
Laptop friendly workspace
1 double bed, 1 couch
Check-in is anytime after 2PM
Check out by 10AM
We were very disappointed of our stay in the apt. The pictures look great, and the apt. designed well - BUT (!!!) - we arrived to the apt. - the apartment is on a highest floor - with NO ELEVATOR, the host sent a girl to welcome us, WHICH COULDN'T HELP US to take our suitcase up …
Response from Edoardo E Michela:
We are sorry for Lidia that she never mentioned her concerns during her stay. Our apartment is located on the fourth floor as is common with Florentine apartments, as well as to not have an elevator because the buildings are very old in Florence. This information is listed in our apartment page on airbnb and if Lidia had simply communicated with us that the stairs were too much for her we could have moved her to a different apartment, but she never told us anything. Our friend that did their check-in is not obligated to carry their bags up the stairs, she is a small girl and it is not her responsibility to carry up their luggages. Lidia also knew their was no air conditioning in our apartment when she booked. We also cannot control the noise from the street but for that reason we put in the best glass in the windows to make sure to block as much noise as possible, but when the windows are left open there isn't much we can do. Mosquitos are apart of Florence during this time of the year, however had Lidia told any of this to us we could have brought fans so they didn't have to open the windows, we could have brought a mosquitos plug-in repellant, but Lidia unfortunately told us nothing of her concerns. We strive to make sure our guests are comfortable in our apartment and enjoy their stay and we of course asked if Lidia enjoyed her stay in our apartment. We are sorry for Lidia she is overlooking our timely responses and kindess in every message.
We are Edoardo and Michela, Florence is our city and we love it! We proudly share it with you thanks to our 100 properties and to our full assistance! See you soon in Florence
Languages: English, Italiano
Response rate: 100%
Response time: within an hour
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Business name: homes in florence srl