I'm very sorry you felt this way!
However, just to make things clear - there were more then 5 messeges left to you on the day of arrivel, but you were unavailble. At some point you called me, not speaking any english and expecting me to understand and explain things in russian (without telling me you don't know English befor!).
I FOUND SOMEONE WHO SPEAKS RISSIAN OM THE BEACH FOR YOU.
The entire nighborhood had electricity problwms which is just bad luck.
My nighbora told me you were very rood, again yelling in Russian at people who don't understand what is wrong.
I hope you have better experiances in the future, but you neet to make sure you are clear and understandung when in a forn country.