Hi Ashley !
Sorry for you review .
For your's next trip to israel , if it's loud after 23:00 you can call police , it's illegal to do noise after 23:00 . We are very sorry about this and i explain you it , and to other guests ( apt 7, 9 ) and call to police after that get sms from them , and after this it's very quiet )
One more time sorry it's not our guests and not in our apartment . So we can't do more than to call police , we do it and it's works ! ) it's for your next time
In Israel we don't have central hot water and it's boiler system to get hot water . It's worked perfect , and ok for groups until 5 people , ( it's very huge boiler ) , and also if it's not enough you can put boiler for 15 min one more time and you will got a lot of hot water .
Problem with head of shower i fix in same day , but the problem with holder we order a specialist , and because it's passover in israel it's take some time , we are very sorry for inconvenience
Thanks for review for mattress i will l check it !
Also we hope to see you again like our guests , i promise to take care about all problems that you write and you will enjoy your next trip !