Honestly, if I could do zero stars I would. Jack did not make me feel welcome one bit, he was not present at the home when we had arrived. Before we booked he approved my dog staying in the room. When we showed up he had informed us over the phone that my pet would be an issue inside the room and she was to stay outside, which is not pet friendly; there is a stone wall that is about two feet high, she could jump over and escape. I had of course hoped it would get better, little did I know. The t.v. Is a smart television but it is so pointless to be in the room as to none of the extra functions work, also there is no cable but basic, so you get a ton of Spanish and Chinese channels. The bed is hard as a rock, the comforter had a huge red stain on it. The couch had stains all over it. The stay then became more unpleasant, every morning and evening there is a Chinese couple that argues for a good hour and during the night a tenant sleeps with the door open and all throughout the night you here snoring, I never got a good nights rest. The bathroom was so disgusting, urine all over the toilet seat, the sink and mirror had water stains everywhere, and the shower had soap scum. Also, the house had a terrible smell to it, as if there were wet clothes that sat over night in the house. I would go to wash my clothes and would get chased by an older Chinese woman yelling at me in her language. Every time someone would cook, it smelled so bad, like bad seafood. I went to the grocery store and bought some food to cook for dinner, I go to get started in the kitchen of course. What do you know, there is absolutely NO COOKWARE! No silverware, plates, bowels, nothing!! I was furious, how do you expect people on vacation to cook, I mean common sense, your not going to bring your kitchen ware with you. I was counting down the days to get out of this hell hole. There are cameras throughout the house, even in the room which is faced down. It made the stay VERY uncomfortable. Jack is very UNPROFESSIONAL AND RUDE. If you are in need of a bed to sleep in at night, this is the room for you. The house is in the hills and does have a beautiful view. I honestly would NEVER RECOMMEND or ever waste my money here again.