Great check-in experience100% of recent guests gave this home’s check-in process a 5-star rating.
Cozy chalet minutes from beautiful Lake Wallenpaupack!
Free parking on premises
1 king bed
2 king beds
1 bunk bed
No parties or events
Check-in time is flexible
I've visited this place for family trip with my wife and 2 toddlers. We chose this place as it looked very cozy and there was outdoor grill that we can use. When we entered this place through the living room sliding door, we noticed a big hole on the sliding door screen which we …
Response from Mary:
Greetings, it seems there are many lessons to be taken away from this experience.. For you.. 1. Communicate more clearly! You asked about the grill literally as you were trying to use it. If I had known ahead of times, I would have had the opportunity to be prepared. Especially since nowhere in our listing does it promise ‘use of grill’ . 2. You should watch toddler age children ALL the time, not just when you’re staying in a cabin with a broken light switch. 3. Near the lake, in the Poconos it gets buggy everywhere and there aren’t stores on every street corner (I’d consider that a part of its charm). I’ve also learned two things.. 1. The ladder in my daughters room needs repair (we were not made aware of the issue until you included it in your negative feedback.) Thank you for reporting the issue. 2. You can’t please everyone! As hard as you try, there’s always someone who’s never going to be satisfied now matter what you do. I choose to remain positive and appreciate what a very special place this is and enjoy everyone else I’ve hosted who have loved it here. ✌🏻
We could not have asked for a better stay at Mary’s place. She allowed us to bring our dogs who were also also very happy. Mary’s communication was great and provided us with everything we needed, like a fire pit, toothpaste, and paper plates. She put a lot of extra Little touche…
We live locally and love to enjoy our lake house for long weekends and holidays. It’s a great place to relax! We’d love to allow others to use the space during times it’s not being used. You’ll have access to all kitchen appliances, full bathroom stocked with towels and toiletrie…
Response rate: 100%
Response time: within an hour
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