Apartment in a luxury club house "the House on Ozerkovsky". Closed, club house with Parking, security. The apartment is furnished, equipped with appliances. Living room, kitchen, 2 bathrooms, 2 bedrooms,Laundry room, 2 balconies, dressing room.
Free parking on premises
Laptop friendly workspace
1 double bed, 1 sofa bed
1 king bed
Not suitable for pets
No parties or events
Check-in time is 12PM (noon) - 10PM
Check out by 11AM
Other than the dirty tap water (green color), the condition of the apartment was great, but there was drilling noise the first two days. We also had to wait 3 hours to get the keys because they provided the wrong keys in the beginning. We also had to sign a contract that was in…
Response from Оксана:
Unfortunately, in Russia utilities do not warn about the repair of their equipment, on the day of your arrival repaired the pipe in the next door, this was associated with the sound and color of the water, you are explained (short time) You did not respond to my messages about paid early check - in, you were placed at 12.00, as indicated in the announcement, treated to Breakfast in a cafe, you were given a day of stay in the apartment for the amount of 70% below the specified, you booked an apartment for 2 days on the day of departure and only in the evening, after sleeping after drinking refused to pay for this day of stay and canceled the reservation, I lost other customers, but still allowed to pay 1/3 of the cost of the day of stay and you are still dissatisfied? If you add up the discount, you have lived in the apartment for free 1.5 days. I regretted that I left until the end of your stay a nice review about you.
Я представляю компанию ООО "Лайф Стайл", у которой на управлении находятся апартаменты, которые мы предлагаем для проживания гостям столицы. Вы получите именно те апартаменты, которые вы забронировали и по цене, которая указана на сайте. Без повышения по приезду.
Response rate: 100%
Response time: within an hour
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