Sparkling clean3 recent guests have said that this home was sparkling clean.
Located on the most beautiful beach front of Rawai.Don’t miss an opportunity to spend your holiday in a 1 bedroom less than 50 meters to the sea.
Nested behind the beach lined with the sea pine trees, the bay area faces to the sea, to Promthep Cape.
Free parking on premises
Check-in is anytime after 11AM
Check out by 3PM
Very nice apartment and location but absolutely terrible customer help Was left with no air con in the bedroom for a week although I reported it straight away by email. I was given a mobile help number that no one ever answered my texts or picked up the phone once, then on my la…
Response from Yves:
We are glad that the Guest found the apartment was nice with a good location. As soon as we received the information about the A/C, we did send our technician who fixed the matter. We did not hear anything from the Guest until 3 days later; he informed us that the A/C was not working again so we did resend our technician to fix the matter a second time. Due to a miscommunication with the Guest about the final check out time, we did proceed the check out 30 min later than the time claimed by the Guest. However we did apply a good compensation. Please note that the Guest could not pay the full taxi fee due to a lack of cash so we also applied a last minute discount. Regarding the flight missed, we did not hear anything from the Guest regarding until this review. On the check out day. the Taxi driver reported that they did arrive on time at the airport for the Guest to catch the flight without any problem. We hope to see Jay back to Phuket soon.
It was a good time in the apartment. It is good equipped with kitchen utensils if you are about cooking, there is even an oven. Good location if you have a car or a bike. Walking along the street is not safe und to loudly.
Response from Yves:
We are glad that the Guest had a good time in the apartment. However it is the first time a Guest mentioned that walking down the street is not safe, we have never had that comment for any of our listing. Phuket is famous for its safety in walking into any street at any time. Also please note that the residence is very quiet and well known for that aspect. We would be happy to see Gulmira back to Phuket soon.
We have more than 17 years experience in tourism & hotel management in Europe and Thailand. Our success is due to their high knowledge of the business, strong organization skills & the knowledge of 5 languages.
Languages: English, Español, Français, Italiano
Response rate: 100%
Response time: within an hour