At the time that Dominic booked, I explained that we had larger rooms available, and that we didn't have a lot of other guests, so having the baby wouldn't be an issue. Dominic declined a larger room stating "we are on a tight budget". (It is only now that I understand he felt he would have liked a larger room.) It's only during the busiest times that we decline young children--though we adore them--for the sake of other guests who are expecting, or needing, peace and quite. Many come to get away from the kids for a while.
In addition, we were not UNWILLING to give a key for the room, as I explained to Dominic and his wife, we simply DON'T HAVE a key to the room since there is no lock on the door. The house is a restored Victorian, and we have latches for when you are on the inside. Bed and breakfast guests are not the sort who go barging into the rooms of others, world-wide, it is a culture of honor and respect. When I explained that there is no key to that room, they seemed to understand, but alas, things are not always as they appear.
It is sad to see this review now since I bent over backwards for them, as did my husband. They took full advantage of the house and grounds, even leaving their things on our patio table so that no one else could "claim" it while they did their errands and put the baby to sleep, for well over an hour. We graciously gave them space. In addition, they asked my husband to build them a fire in the fire pit each night, and enjoyed full use of the decks until very late. When we came down in the chilly morning, they hadn't even closed the door to the outside. Still, we reasoned, they feel at home enough and must be having a nice time.
All B&B's have a format. At ours, we make sure there's access to coffee/tea early, and serve breakfast beginning at 8:00, since we serve a FULL breakfast of local and organic eats, a wide selection of juices, etc. Dominic and his wife decided to be on the road by 6:00 a.m. the day of their departure. They asked me to serve them early, however, that would also mean running the risk of waking other guests who had checked in the night before, let alone the fact that 6:00 is extremely early for vacationing people. Understanding their "tight budget" (which didn't stop them from rerouting their trip to avoid the Canadian border due to "too much beer in the car",) I made sure the coffee was on very early, and put out a plate full of homemade blueberry muffins for them. As I did so, I put out extra, reasoning that other early birds could benefit as well. They did not leave as early as planned, and were very noisy packing up, but they were sure to take very last muffin with them when they went.
To say that I am somewhat disappointed that all of our gestures and forbearing has been met with a passive aggressive, inaccurate review would be an understatement. I even contacted Dominic by email to let him know that he left a sweatshirt on the chair by the fire pit and asked if I should mail it to him. I never even got the courtesy of a reply.
And now, I had decided one last time to turn the other cheek and give him a good review, only to realize that sometimes that's just throwing your pearls to swine.