It was great welcoming Peter back to Bermuda & meeting his lovely family. Their daughter is the sweetest & my family & I enjoyed spending time with them. She was so taken by my mom’s Yorkie that she often ventured to find him. We are pleased that they enjoyed our accommodations that provided cooking facilities & other amenities at incomparable extremely generous rates especially for Bermuda of only $120 a night with no charge of Taxes, a savings of an additional 19%. In addition we gave an extra discount on his rate.
Peter we appreciate you taking the time to write a review and thanks for your suggestions. For avoidance of any confusion, it is imperative that guest read the information provided on the Airbnb website and the Airbnb Confirmation Letter which provides explicit directions from the airport to how to access our property & how to identify your accommodation. Published on the website are the names of our units & to reiterate directions, when guest arrive they will see signs with arrows pointing to the location, as well as a sign on the exterior door of the unit, clearly identifying their confirmed accommodation.
Peter & his family accessed the wrong accommodations & got comfortable which required additional clean up; hence causing a delay with the other guest accessing their accommodation. Thank you Peter for admitting your confusion...but we all worked together to sort it out. Hugs to your wife & daughter. We look forward to welcoming you & your family back to Bermuda & suggest that you book our larger accommodation which is more spacious for a family.