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Hosted by Florence Concierge
Florence Concierge User Profile
4 guests
1 bedroom
1 bed
1 bath
4 guests
1 bedroom
1 bed
1 bath

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Located in the heart of the historic center of Florence, just a few meters from SM Novella Station, a stone's throw from Central market of San Lorenzo, Duomo and Medicee Chapels…

Family/Kid Friendly
Wireless Internet
Sleeping arrangements
Bedroom 1
1 double bed
Common spaces
1 sofa bed
House Rules
No smoking
Not suitable for pets
No parties or events
Check-in time is 3PM - 7PM
Check out by 10AM

85 Reviews

Check In
Susie User Profile
May 2017
We loved the apartment, the location and our welcome from Monika was fantastic. She was very helpful and kind. It is a sweet little space and was perfect for our needs, for exploring Florence on foot. Worth noting however it was not recommended opening windows as we got bitten …
Florence Concierge User Profile
Response from Florence Concierge:
Hi Susie, thank you for your stay. For me was a pleasure to meet you and I hope that you have enjoyed Florence. Regarding the welcome kit - We provide for the basic courtesy kit ( bed linen, 2 rules of toilet paper, towels, dish and hand soup, plastic bags ), in the kitchen there is a book where you can find the price list with everything you need, if you don't know where buy it. I remember you this is a rental apartments no HOTEL is different...our concierge consists of providing informations about Florence, tickets, reservations, restaurants tips and more... On airbnb before booking you have to accept the rules as charge of the check-in late, check-out and more... Leaving the apartment free of garbage and free of dirty dishes Is a matter of civilisation... ( the fine of 30€ is for who doesn't respect the rules of the house ) Remember you have rented the apartment on a good value of money, the cost was good for that you get My best regards Monika & Rossana
May 2017

Isobel User Profile
July 2016
The apartment was really nice with everything we needed. Location is very convenient. It looks nice in the pictures but is actually better in real life! The hosts are really friendly and helpful. Being able to print out tickets and store your luggage at the office for a small cha…

Arsalan User Profile
October 2015
The flat was very clean and centrally located. Would have been good to have a kettle and spare sheets for the sofa bed.

Sian User Profile
September 2015
Location is fantastic, literally round the corner from the central market which is amazing. Easy check in and the staff were very friendly and knowledgable. The apartment from the outside looks like a random door next to a shop and a kebab house but you are in a living city. The …

Paggy User Profile
May 2015
It was easy to find the check-in location as Monica was very good about responding to my inquiries prior to our arrival. Monica was warm and welcoming and provided us with many great recommendations for places to eat (especially the sandwich place near the Rialto Bridge) and thi…

Alexander User Profile
January 2018
Everything was fine. Thanx to Monika for the support. I recommend!
Florence Concierge User Profile
Response from Florence Concierge:
Thank you for your stay. As I wrote you, I hope to see you again! Pakà Monika
January 2018

Anne QN User Profile
September 2017
Great customer service and very cozy place. We felt welcomed. Thank you very much.

Florence, ItalyJoined in June 2011
Florence Concierge User Profile
Florence Concierge is what you need when you arrive in a foreign city! Rossana e Monika, your concierge will be waiting for you for give keys, maps, information, advices, tips and all assistance for all your staying. Our agency is open from 10,00am until 1,00pm and from 15,00 p…
Languages: English, Español, Français, Italiano, Čeština, Русский
Response rate: 100%
Response time: within an hour
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The neighbourhood

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