Great check-in experience90% of recent guests gave this home’s check-in process a 5-star rating.
Indoor fireplaceThis is one of few homes in this area that has this feature.
Spacious & airy (110 m2) - stunning old world Paris decor (parquet flooring, lofty living room windows, molded ceilings, fireplaces etc.) Facing a beautiful park allowing for breath of fresh air while remaining ideally located in the heart of Paris
Check-in is anytime after 3PM
Check out by 11AM
The apartment was in a dirty condition with a lack of basic hygiene we could not walk Barefoot throughout the apartment because of this issue. The oven was dirty. The washing machine had dirty washing in it. Dirty linen and towels were piled up in a cupboard which smelt . Th…
Response from Jennifer:
Steve and his family arrived at the apartment and stayed for four days, not once during his stay did Steve contact us (or Airbnb) to mention having any issue with the apartment, we heard absolutely nothing from him about any of the items mentioned below until after he had checked out at the end of his stay (not even a water leak which is usually quite visible!)– at which point he started asking for a refund from Airbnb - on a property he had absolutely no problem with while he was staying in it. It is clear from all of our other 35+ comments below that nobody has ever indicated having any such issues. The apartment was professionally cleaned prior to Steve’s arrival, as it had been for every other guest we have ever had. We are always very responsive to any concerns or comments that our guests have during their stay (see any of our below reviews) and naturally take any concerns very seriously – but on this occasion feel that unfortunately, this guest is simply looking for a way to not pay his bill now that his stay is over. Very Disappointing behavior.
We work in finance and travel alot and so use our apartment for friends, family, exchanges and Airbnb rentals! We love our city and are delighted to be able to offer a comfortable base to discover Paris from :)
Response rate: 90%
Response time: within a few hours
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