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OUR GARDEN VISTA IS ALL YOURS!
Entire bungalow

GETAWAY IN TROPICAL GARDENS-HOUSE 1

Ariana Garden Bungalows User Profile
Ariana Garden Bungalows

GETAWAY IN TROPICAL GARDENS-HOUSE 1

3 guests
1 bedroom
3 beds
1 bath
3 guests
1 bedroom
3 beds
1 bath
HOME HIGHLIGHTS
PoolThis is one of few homes in this area that has this feature.
Quick responses10 recent guests said this host responded quickly.
Sparkling clean8 recent guests have said that this home was sparkling clean.

Gather fresh local produce, BBQ by the pool,dine under the stars,wake to warm fresh mornings with the sounds of surf breaking on the reef 200m away-experience it here, at our beautiful, clean & amazingly affordable paradise- Ariana Garden Bungalows.

Amenities

Essentials
Free parking on premises
Pool
Kitchen
Hangers

House Rules

Not suitable for children and infants
Check-in is anytime after 12PM (noon)
Check out by 10AM

Availability

87 Reviews

Accuracy
Communication
Cleanliness
Location
Check-in
Value
Matthew User Profile
Matthew
May 2018
Ariana garden is a lovely location, a short walk from super brown - one of the few 24/7 supermarkets on Raro. It has a picture perfect backdrop, a lovely cool pool to relax in as well as a games room with books, and a mix games. Thanks for the short stay, we wish we booked for lo…
Gemma User Profile
Gemma
January 2018
Super friendly people and there was so much fresh fruit to eat around the site. Overall such a wonderful stay in Raro!
Jade User Profile
Jade
April 2017
Ariana bungalows is exactly what it says on the tin. Amazing little place in beautiful gardens with a spotless swimming pool. Kylie and Marshal made us feel very welcome on several occasions and really friendly every day! Bungalows are very clean and has every thing you need. We …
Jayne User Profile
Jayne
January 2017
Fabulous place we hired two bungalows and are still currently in one so we will write a full review when we leave . It's fabulous and a real find . Simply book to stay here if you want a true feel of the island and not a tourist approach .wonderful .
Mark User Profile
Mark
June 2016
The bungalows are kept beautifully by Kylie and Marshall and have everything you would need. It was nice having a place with real peace and quiet. There are good walks from the bungalows and Lots of help at hand. A really nice place to stay.
Susan User Profile
Susan
December 2015
We loved our stay here, the bungalow was perfect. Kylie and Marshall made us feel very welcome and were available to help if we needed it. We loved the beautiful grounds, lovely swimming pool and yummy fresh fruit available in the gardens. And appreciated the small touches in o…
Chloe User Profile
Chloe
April 2015
We were staying for a month while volunteering at the local hospital and were contacted in advance regarding airport transfers and this all worked very smoothly as we were met off the plane. The accomodation was as described and was simple but clean and comfortable (especially th…
Ariana Garden Bungalows User Profile
Response from Ariana Garden Bungalows:
It’s a pity Chloe & Leah did not discuss these issues with us at the time. Being left with Bad tastes can be avoided if only people would seek out the facts. Regarding early check in- Firstly, our place was fully booked out the previous 2 weeks up until the night before Chloe & Leah arrived. I’m not sure where Chloe got the idea we were empty- up until their arrival. In fact, Leah asked if there were other guests and I mentioned to her that the last of them left the day before. This is why I had contacted you well before your arrival to see if you required an earlier check in to avoid any possible overlaps. As it turned out the last guests left the day before (29 March) on a 4pm flight and not a later flight. These were also airbnb guests from the House 1 listing Chloe had originally booked for 28 nights arriving 30th March under our House 1 listing. Their flight came in well before our advertised check in time on our Airbnb site, which is 12 mid-day. The flight from L.A to Rarotonga flight arrives at 7am. This is an Air New Zealand service and out of our control. Their flights do not always fit in with our check-in/check-out requirements either. Basically, you should have booked an extra night at the time of your booking on airbnb for 29 nights to cover this. This holds the room for you. Instead you were given a cheaper/discounted option and charged only $50 for the early check in rather than the usual full day rate. Regarding early departure & Refund. Air NZ changed their flight plans which meant Chloe & Leah would leave Saturday morning rather than Monday morning. This meant their total days with us were now 26 and not 28. The original booking of 28 days gave you the benefit of our cheaper monthly rate of $65 per night rather than the 7 to 27 day rate of $70. With the reduced days the new rate applied and ended up being the same amount eg-$ (Phone number hidden by Airbnb) versus $ (Phone number hidden by Airbnb) . Therefore there was NO refund to speak of. It was not that we refused a refund or withheld a refund or our cancellation policy precluded a refund-there was no extra funds paid to us to refund. We definitely had not sold “your bungalow” for the additional 2 nights. Again, the facts- We had other guests staying in another unit through our other airbnb listing House 2. They had asked to extend their stay for a few more days. We were able to accommodate this and agreed they could BEFORE we knew of your changed flight plans. When these guests found out Chloe & Leah were leaving 2 days earlier they asked if they could change units. The unit Chloe was in, was closer to the pool and at that time had better wifi connection. We agreed they could make the switch. To accommodate this meant extra work for us. We could’ve just left the existing guests in the unit they were in and not made the switch available to them-it would’ve been simpler, easier and less work for us. Your 2 day earlier departure had a positive flow on benefit for other guests at no extra financial benefit to us. Chloe & Leah also enjoyed a discounted rate for their return transfers from & to the airport at 7am both mornings. They paid $25 return each. They would be hard pushed to find any cab or tour company that would accept $12.50 per person transfer. The minimum is $20. To conclude- Chloe & Leah-if we leave you with anything it would be a message about communication being important & that facts are essential. Facts, facts and more facts- leave out presumptions –that way bad tastes & misdirection are gone(or at the least, reduced).Ask & listen. We wish you luck in your new careers as doctors and hope the rest of your travels go well. Regards-The Ariana Team-Rarotonga We enjoyed having you as guests at Ariana, found you both pleasant and approachable, very easy going and relaxed.
April 2015

Hosted by Ariana Garden Bungalows

Cook IslandsJoined in May 2014
Ariana Garden Bungalows User Profile
143 Reviews
Hi and Kia Orana (The Cook Island greeting.) We're Kylie & Marshall, your onsite managers-well almost-we live right next door! We're outgoing, fun and relaxed at our small paradise in Rarotonga. We're also hard working & dedicated to maintaining Ariana Garden Bungalows with …
Response rate: 100%
Response time: within an hour
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