I'm sorry to hear that our accomadation wasn't matching your standards. Although it's the first time we get such a negative feedback on the quality of the house & accessory. We actually provided a double matress upon some guest requests to have a softer matress on top, it would have been an esay fix if you shared your disconfort with us. We always try to adapt the house setting with our guest needs as much as we can to make sure they have a satisifaying stay, but finding solutions upfront that covers all types of needs & level of confort is of course very challenging. I'm not sure I understand your comment about being "gite like", as of course what we provide is a gite, not a hotel.