Dear Marco. We are surprised of your comments, especially that it was clearly specified to you upon arrival that you could call us anytime, should you have any problem. This would have been much more suitable and respectful to do so than saying nothing and leaving such comments once you are gone. Moreover, please note that the day of your arrival a professional cleaner spent the entire day cleaning the whole flat, submitted the mattress and pillows to an anti-dust mite treatment, and, as usual, put clean sheets on the bed and used a a lavender-scented linen spray that we like to use to make our guests feel good while staying in the flat. It is usually very popular among our guests, and we are sorry if you find French organic lavender to be "very smelly". As far as communication is concerned, both the numbers we gave to each other were not working, so one should admit that the wrongs were on both sides!