Richard, its unfortunate that I had not been made aware of the problems during your stay because I would have immediately addressed them. There is a second propane gas tank on the property, outside. In the past, the bottles of shampoo and conditioner in each of the 3 bathrooms has been sufficient for my guests for a week. Same with the paper towels and dish washing detergent. There are 4 burners and only 1 of them does not lower to the max, however the house is provided with a burner shield to reduce heat level for that one burner. I would have informed you of this had I known you had a question about it. Regarding entering the home, I had provided you with your personal entry code on the digital door lock. You had texted me that all "seems to work". In the "house guide book" I provided, it gives my caretaker's contact info for any issues with the house, perhaps you missed it. I am always readily available for my tenants if they have questions, however I was never notified of any issues. In the future, I hope you will communicate better with your hosts! We hope you enjoyed Maine.