Response from Cicy:
Annemarie is an extremely picky guest. Before she came, I gave her my We Chat ID, which is the easiest way that she can reach me and let me know how I can help, but she was not able to use it to add me for some reason. I sent her the address, detailed instructions on how to get here and passcode to the apartment. I also clean the room for her by myself. I waited for her in the apartment just in case she couldn't find it, but she changed her arriving time and I already had plans for that time, so I couldn't wait till then.
My move-in instructions state clearly that no towels will be provided, however, you can request one for free if you didn't bring your own. Annemarie did not say anything to me and just simply left the second day without communication. She told Airbnb that the room was dirty and that I was not in Beijing and she couldn't reach me, which are completely untrue. Then she requested refund. Annemarie was very rude. I do not recommand her to other hosts, and certainly won't welcome her back。
Annemarie 是一个非常挑剔的客人,她来之前我就发信息给她,让她加我微 信以方便对她的服务。但她因为各种原因没有加上,于是我用英文详细的告诉她了我的地址,开锁密码及行走路线,还亲自打扫干净了她的房间。并且担心她找不到,想在家里等她来到,但她改变了到达的时间,因为我有事只好走了。